Jan 19
Social Media monitoring is must for every business.
In the present Business scenario, competitive environment every organization should monitor their brands online in a daily basis.
Every Organization should monitor the following 20 important aspects to maintain consistency

01. Brand
02. Product names
03. Company key executives
04. Company Services
05. Employee speak
06. Company news / Press Releases
07. Product launches
08. Local influence
09. Competitors
10. Bloggers
11. Twitter influences
12. Compliments from users / Supporters
13. Complaints from users
14. Latest trends / Innovation / R&D
15. Crisis
16. ROI (Return On Investment)
17. Investor Relations
18. Internal Communications
19. Market Research
20. Consumer Insights